fc888 Privacy Policy

This page describes what we collect when you use fc888 and how we keep that data protected. We collect personal information — name, email, phone number, identity details, and payment information — when you create an account, deposit funds, or contact our support team. We use this information to verify your identity, process your deposits and withdrawals, settle your bets, and provide customer support.

Our fc888 platform processes data in accordance with applicable privacy laws. We do not sell your personal information to third parties. We share data only with payment processors, identity-verification providers, and other service providers necessary to operate our sportsbook (Liga 1, Piala AFF, Champions League, Premier League, badminton, MotoGP), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slots (Aviator, Sweet Bonanza, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile).

We encrypt your data in transit and at rest. Our servers may sit outside your jurisdiction, but we maintain standard security practices to protect your information. If you have questions about how we handle your data, contact our support team.

What Data We Collect on fc888

When you create an account on fc888, we collect your full name, email address, phone number, and date of birth. We use this information to verify your identity and confirm you meet our eligibility requirements. During account verification, we may request additional identity documents — a national ID, passport, or driver's license. We process these documents through third-party identity-verification providers and do not store the documents themselves, only the verification result.

When you deposit funds, we collect payment information — your bank account details, DANA account, e-wallet account, mobile banking account, or other payment method you choose. We do not store full payment card numbers; instead, we store a tokenized reference that allows us to process future transactions. Payment processing is handled by our payment processors, not by fc888 directly.

When you use fc888, we collect information about your activity — bets placed, casino games played, slots spins, account balance, login times, and IP address. We use this information to detect fraud, prevent abuse, and improve our platform. We also collect information about your device — browser type, operating system, and device identifier — to optimize your experience and troubleshoot technical issues.

Personal data: Name, email, phone, date of birth, identity documents. Used for account verification and compliance.
Payment data: Bank account, local payment, online payment, e-wallet, or other payment method. Processed by third-party payment providers.
Activity data: Bets, casino play, slots activity, login times, IP address. Used for fraud detection and platform improvement.
Device data: Browser type, operating system, device identifier. Used for technical support and optimization.

How We Use Your Data on fc888

We use your personal information to operate fc888 and provide our services. Specifically, we verify your identity to comply with anti-money-laundering and know-your-customer regulations. We process your payment information to accept deposits and process withdrawals. We use your activity data to detect fraud, prevent account abuse, and investigate disputes. We also use your data to send you account notifications, withdrawal confirmations, and support responses.

We do not use your data for marketing purposes unless you opt in. We do not sell your data to third parties. We share your data only with service providers who help us operate fc888 — payment processors, identity-verification providers, hosting providers, and customer-support platforms. These providers are contractually bound to protect your data and use it only for the purposes we specify.

Note: Our servers may be located outside your jurisdiction. By using fc888, you consent to your data being processed and stored in these locations, subject to applicable privacy laws.

Your Rights and Our Commitments

You have the right to access your personal data held by fc888. You can request a copy of your data by contacting our support team. We will provide your data in a portable format within standard business hours. You also have the right to correct inaccurate information — if your name or email is wrong, you can update it in your account settings or request our support team to make the change.

You have the right to request deletion of your data, subject to legal and regulatory requirements. If you close your account on fc888, we retain your data for a period required by anti-money-laundering laws and dispute-resolution procedures. After this retention period, we delete your personal information. We may retain anonymized or aggregated data for analytics and platform improvement.

We use cookies and similar tracking technologies on fc888 to remember your login, track your activity, and improve your experience. You can disable cookies in your browser settings, but this may limit your ability to use certain features. We do not use cookies to track you across other websites.

Data security: We encrypt your data in transit using SSL/TLS protocols. We store your data on secure servers with access controls and regular security audits. We do not guarantee absolute security, but we maintain industry-standard practices.
Data retention: We retain your personal data for as long as your account is active, plus a period required by law. After account closure, we retain data for compliance and dispute resolution, then delete it.
Third-party processors: We use payment processors, identity-verification providers, and hosting providers. These providers have their own privacy policies. We are not responsible for their practices, but we require them to protect your data.
Contact us: If you have questions about our privacy practices, contact our support team via in-app chat or email. Users in Jakarta, Surabaya, Bandung, or Medan can reach us in English.

We update this privacy policy from time to time. Changes are effective immediately upon posting. Continued use of fc888 after a policy update constitutes acceptance of the new policy. If you do not agree with our privacy practices, you may close your account and request deletion of your data, subject to legal retention requirements.

Our commitment to fc888 users is to handle your data responsibly, transparently, and in compliance with applicable law. We do not share your information with third parties for marketing purposes. We do not use your data to profile you or make automated decisions about your account. Your privacy is important to us, and we take it seriously.